FAQs

Frequently Asked Questions

1. What is Eclipxir?

Eclipxir is a natural hair and skin wellness brand inspired by ancient Ayurvedic practices and modern self-care. Our name blends Eclipse (symbolising transformation) and Elixir (a healing blend), reflecting our mission to restore, nourish, and support healthier hair.

2. What makes Eclipxir products unique?

All Eclipxir products are created using herbs, botanicals, and traditional Ayurvedic formulations. Each blend focuses on long-term scalp health, moisture retention, and promoting fuller, stronger hair — especially for those experiencing thinning edges or dryness.

3. How long does it take to see results with the Ayurvedic Hair Growth Oil?

Most customers begin to notice improvements within 6–12 weeks, with significant growth often seen by 6 months of consistent use. Our before-and-after results show fuller edges and increased thickness over time.

4. What hair types are your products suitable for?

Eclipxir products work for all hair types, including natural, relaxed, texlaxed, transitioning, or protective-style hair. They’re especially beneficial for dry, fragile, or thinning hair.

5. Are the products safe for sensitive scalps?

Yes. Our formulas are free from parabens, sulfates, mineral oils, and harsh chemicals. They are gentle on sensitive scalps, though we always recommend performing a patch test before use.

6. How often should I use the Ayurvedic Hair Growth Oil?

For best results, apply the oil 2–3 times per week, massaging it gently into the scalp to boost circulation. It can also be used for hot oil treatments or as a sealing oil after moisturising.

7. Do you ship internationally?

Yes. Eclipxir ships both locally and internationally. Shipping fees and delivery times vary by location and are calculated at checkout.

8. What should I do if my order arrives damaged?

If your order arrives damaged or broken, please contact us immediately. We’ll send a replacement as soon as possible. We are also upgrading our packaging — with smaller boxes and protective wrap — to prevent future breakage.

9. Are your products environmentally conscious?

Absolutely. We care deeply about sustainability. Eclipxir continuously improves its packaging to reduce waste and ensure eco-friendly delivery, without compromising on quality.

10. How can I support Eclipxir as a women-owned small business?

You can support us by purchasing, sharing your journey, tagging us in your results, and leaving reviews. Every share, recommendation, and kind word helps our community grow and supports a women-owned business built with love and integrity.